Deshi Game – Data Protection

Deshi Game Privacy Policy — Our Commitment to Protecting Your Data

This page explains, in plain language, what information we collect when you use Deshi Game, why we collect it, how it is used, and how securely it is kept. Your privacy matters to us.

Last Updated: June 2026
Data collection policy

What data we collect, why we collect it, and when — every detail is explained clearly.

256-bit SSL Encryption

All transactions and personal data are protected with military-grade encryption. Unauthorized access is not possible.

Your Rights

You have the right to view, correct, and delete your personal data — and you can submit a request at any time.

Never sold to third parties

Your data is never sold to advertisers or third parties — not ever.

This Privacy Policy ("Policy") explains how Deshi Game (deshigame.net) how your personal data is collected, used, and kept secure. By using our platform, you agree to this policy.

For any privacy-related questions or requests, please contact us at support@deshigame.net.

01

Introduction & Scope

Deshi Game is an online gaming platform built with Bangladeshi users in mind. We understand that people naturally have concerns when sharing information online — "Where does my number go?" or "Is my bKash info safe?" These are completely valid questions.

This Privacy Policy applies to both the Deshi Game website (deshigame.net) and its mobile application. It is in effect whenever you access our platform, register, place bets, or use any of our services.

Our core commitment: Your personal data will never be sold to advertising companies or unrelated third parties. It is used solely to provide you with a better service.
02

What Data We Collect

Deshi Game collects two types of data — information you provide directly, and data generated automatically as you use the platform.

👤
Personal Information
  • Full name
  • Mobile number
  • Email Address (optional)
  • Date of Birth
  • District & Division
🪪
Identity Verification Information
  • National ID Number
  • NID scan/photo (KYC)
  • Selfie Photo (where applicable)
  • Birth registration certificate (optional)
💳
Financial information
  • BKash / Nagad Number
  • Transaction history
  • Deposit & withdrawal records
  • Balance & Bonus Information
📱
Device & Usage Data
  • IP Address
  • Device type & OS
  • Browser information
  • Login time & location
  • Betting & gaming history

Not all of the above data is mandatory. KYC information is only required for larger transactions. Email is optional — but providing it makes it easier to receive important notifications.

03

Why We Collect Your Data

Deshi Game collects data strictly for defined purposes. We never collect information we don't actually need.

  • Service delivery: For account creation, login, betting, lottery, and payment processing.
  • Identity Verification: KYC information is required to verify age and prevent fraud.
  • Legal Obligation: To operate Anti-Money Laundering (AML) procedures in compliance with licensing authority requirements.
  • Security: To detect suspicious activity and keep accounts secure.
  • Service Improvement: To analyze user experience and improve the platform.
  • Customer support: To contact you and resolve any issues you may have.
Please note: Your data is never used to show you irrelevant ads, sold to third parties, or used for any purpose beyond what you have consented to.
04

How your data is used

Deshi Game uses your data solely to provide you with a better experience. Below is a detailed breakdown of what data is used and how.

Data Type Purpose of Use
Mobile number OTP verification, transaction notifications, and account recovery
NID / KYC Information Age and identity verification, AML compliance — securely stored after use
BKash / Nagad Number For deposit and withdrawal processing only
Betting History Displaying account records, resolving disputes, and monitoring responsible gaming
IP & device information Fraud prevention, multi-account detection, and security
Usage Patterns Platform development and user experience analytics (no personal data involved)

Platform analytics used for development purposes do not include any personally identifiable information — only aggregated statistical data.

05

Sharing Information with Third Parties

Deshi Game does not share your data with third parties — this is a strict policy. That said, there are a limited number of situations where it may be necessary, and these are clearly outlined below.

  • Payment Processors: For bKash and Nagad, only the minimum required information (amount and mobile number) is shared to complete the transaction — not your full profile.
  • Legal Authorities: We are legally required to disclose information upon receipt of a valid court order or directive from a regulatory authority under Bangladeshi law.
  • Licensing authority: We are required to share certain information with regulatory authorities in order to maintain our gaming licence.
  • Security auditor: Third-party audit firms — they verify system security only, not personal data.

What we never do: Selling your data to advertising networks, transferring it to marketing companies, or sharing your profile with social media platforms.

06

Cookies & Tracking Technologies

Deshi Game uses cookies on its website. Cookies are small text files stored in your browser that recognize you on your next visit.

  • Essential Cookies: Remembering your login state and saving bet slips — the site cannot function properly without these, so they cannot be disabled.
  • Functional cookies: Remembers your preferred language, theme, and settings — so you don't have to reconfigure them every time you log in.
  • Analytics Cookie: To understand how many users visit each page and for how long — no personal data is involved, only aggregate numbers.
  • Security Cookie: To detect unusual activity within the same session — helps protect your account.

You can block cookies through your browser settings, though some platform features may not work properly as a result. Deshi Game does not use any third-party tracking pixels or cross-site trackers.

07

Data Security Technology & Practices

Deshi Game uses industry-leading technology to keep your data secure. Security isn't a luxury — it's our core responsibility.

256-bit TLS encryption

All data transmissions are protected with military-grade encryption — bank-level security as standard.

Secure Server

Data is stored in internationally certified data centers. Regular backups and strict access controls are in place.

24/7 Monitoring

Our security team monitors systems around the clock. Any unusual activity is detected and acted upon immediately.

Third-Party Audits

Independent security auditors regularly review our systems to ensure we maintain the highest standards.

Your password is never stored in plain text — only an encrypted hash is saved, which cannot be reversed to recover the original password. Never enter your bKash or Nagad PIN on Deshi Game — we will never ask for it.

08

Data Retention Period

Deshi Game does not retain data longer than necessary. Each data type has its own defined retention policy.

  • Account Information: For the duration the account is active and up to 5 years after closure (as required by law).
  • Transaction Records: 7 years — to comply with anti-money laundering regulations.
  • KYC documents: Up to 5 years after account closure.
  • Cookie & session data: Session cookies are cleared when you close your browser. Persistent cookies last a maximum of 1 year.
  • Support Chat History: 2 years from the date of last contact.

Once the retention period expires, data is securely deleted or anonymized. Anonymization means the data may still exist, but it can no longer be used to identify you.

09

Your Rights

You have several important rights over your personal data on Deshi Game. To exercise any of them, contact us at support@deshigame.net.

👁️
Right to Know
  • You can find out what data we hold about you
  • You can request a copy
  • You will receive a response within 30 days
✏️
Right to Rectification
  • You can correct any inaccurate information
  • You can update your profile at any time
  • NID required for name changes
🗑️
Right to erasure
  • You can close your account
  • Data beyond legal retention limits will be deleted
  • Transaction records are retained for legal compliance
📦
Right to data portability
  • Download your data in CSV or PDF format
  • Export Betting & Transaction History
  • Ready within 7 days of request

To exercise any of these rights, contact us via Live Chat or email. Our team typically responds within 72 hours.

10

Policy on underage users

Deshi Game is strictly prohibited for anyone under 18. We do not knowingly collect data from minors.

  • Age verification is mandatory at the time of registration.
  • Providing false information about your age will result in permanent account suspension.
  • If we become aware that data has been collected from a minor, it will be deleted immediately.
  • If you have any concerns, parents can reach us at support@deshigame.net — action will be taken promptly.
11

Policy Updates & Effective Dates

Deshi Game may update this Privacy Policy when necessary. You will be notified in advance of any significant changes.

  • For major changes, a notification will be sent via SMS or email.
  • The date of the latest update is always shown at the top of this page.
  • Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
This policy is written in Bengali. In the event of any dispute, the Bengali version shall be considered final. For questions, contact us at support@deshigame.net.

Why Deshi Game Is a Trusted Custodian of Your Privacy

We are committed to protecting your data at every step.

🔐
End-to-End Encryption

Your data is encrypted every step of the way from your device to our servers — no one can intercept it in transit.

🚫
No Data Shared with Advertisers

Information about what you play on Deshi Game is never shared with advertising companies or marketing firms.

🔑
Two-factor authentication

OTP verification is required at login. Accessing your account from a new device triggers an additional verification step — making account hijacking virtually impossible.

📋
Clear Policies, Plain Language

Everything is explained in plain, straightforward language rather than complex legal jargon — so anyone can read and understand it.

🧹
Regular Data Purging

Once the defined retention period ends, data is securely deleted. Holding onto unnecessary data is not our policy.

📞
Direct Contact Options

For any privacy-related concerns, you can speak directly with our support team in Bangla at any time.

Everything You Want to Know About Our Privacy Policy

There are several ways to get support at Deshi Game, all available 24/7. The first is Live Chat — click the chat icon in the bottom-right corner of the site to speak with us directly in Bangla. An agent typically joins within 2 to 5 minutes. The second is email — write to support@deshigame.net and you'll usually get a response within 3 to 6 hours, or within 24 hours for more complex matters. If you run into an issue during a late-night match, don't worry — someone is always available on Live Chat. For privacy-specific requests (such as data deletion or requesting a copy of your data), email is the better option since it creates a record and allows faster processing. For urgent payment issues, Live Chat is the quickest route.

Yes, Deshi Game has a referral program and it's pretty straightforward. Once you're logged in, head to the "রেফার করুন" or "Refer a Friend" section to find your personal referral link. Send that link to a friend — when they sign up through it and make their first deposit, you'll receive a bonus. Bonus amounts may vary over time, so check the referral page in your account for the current offer. Your referred friend will also receive a special sign-up bonus, so it's a win for both of you. One important thing to keep in mind: to qualify for the bonus, your friend must create a brand-new account and make a minimum first deposit. If someone who already has an account clicks your link, no referral bonus will be awarded. Referral bonuses are typically credited to your wallet within 24 hours of your friend's first deposit.

Read More

📜
Terms & Conditions
Complete guide to using the platform
Read →
🤲
Responsible Gaming
Tips for Enjoying Gaming Responsibly
Read →
🏢
About Us
About Deshi Game — who we are and what we stand for
Read →
❓
FAQ
Common Questions, All in One Place
Read →
Your Privacy Is Our Responsibility

Your data on Deshi Game is protected with 256-bit SSL encryption and is never sold to third parties. For any privacy-related questions, support@deshigame.netto get in touch.

Play safe on Deshi Game — your data is fully protected

You've read our Privacy Policy — go ahead and register with confidence. Your information is safe with us.

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