Deshi game FAQ — Common Questions & Complete Answers

Withdrawing from deshi game is straightforward and, in most cases, very fast. Here's how the process works:

Step 1: Log in to your account and go to the Wallet or Cashier section.
Step 2: Click on the "Withdraw" or "Cash Out" option.
Step 3: Enter the amount and provide your bKash, Nagad, or Rocket number.
Step 4: Confirm with the OTP.

Time Limit: Funds are typically sent within 15 minutes to 1 hour. During peak times, it may take up to 4 hours. Requests made between midnight and 6 AM will be processed the following morning.

Minimum withdrawal: ৳500. Maximum daily: ৳50,000. KYC verification may be required for larger withdrawals. To withdraw bonus funds, you must first meet the wagering requirements — see the question below for details.

If your withdrawal is held up for any reason, contact us via live chat — providing your reference number will help us resolve it faster.

deshi game is built specifically for Bangladeshi users, so the entire platform defaults to Bangla. Menus, buttons, notifications — everything is displayed in Bangla.

To change the language:
1. Log in and click the profile icon in the top right corner.
2. Select "Settings".
3. Go to the "Language" option and select your preferred language.
4. Changes will take effect immediately.

Currently, two languages are supported: Bangla (Bangladesh) and English. Live chat support is also available in Bangla, so feel free to write to us in Bangla whenever you need assistance.

To change the language on the mobile app, follow the same steps from within the app's settings menu.

Deposits made via bKash or Nagad typically reflect in your deshi game account within 30 seconds to 3 minutes. Occasionally, network issues may cause a slight delay.

First, what you'll need:
1. Note down the Transaction ID from your bKash app.
2. Wait 5–10 minutes, then refresh the page.
3. Check your deshi game wallet for any "Pending" transactions.

If it still hasn't arrived after 10 minutes:
Provide the following details via live chat or at support@deshigame.net:
— bKash Transaction ID
— Amount Sent
— Sending time
— Your deshi game registered mobile number

Once this information is provided, the amount is usually added manually within 15 minutes. If money has been deducted from your bKash but hasn't appeared in deshi game, it's never lost — the issue will always be resolved.

There are a few ways to view active promotions and offers on deshi game:

After logging in: All active offers are listed in the "Promotions" or "Offers" section of your dashboard. Each offer shows its expiry date and conditions.

Without logging in: Scroll down on the deshi game homepage to see banners for all ongoing promotions.

How often they arrive:
— Welcome Bonus: Always active for new members.
— Reload Bonus: Typically weekly — new offers drop every Monday.
— Tournaments & special offers: exclusive promotions run during major cricket series or the football World Cup.
— Lottery bonus: awarded on a monthly basis.

You'll receive SMS notifications to your registered mobile number whenever new offers are available. Keep notifications on so you never miss a deal.

Signing up on deshi game is quick and easy — it takes just 2 minutes. Here's what you'll need:

Required information:
— Full name (as it appears on your National ID)
— Bangladeshi mobile number (in 01X-XXXXXXXX format)
— Date of birth (must be 18 years of age or older)
— District
— Password (minimum 8 characters)

Optional:
— Referral code (if you received one from a friend, enter it here — you'll both get a bonus)

No documents are required to register. However, for larger withdrawals (৳50,000+), you may be required to complete KYC verification using your NID at a later stage. Registration is completely free. For more details, Registration Page See details.

A bonus cannot be withdrawn immediately — you must first meet the wagering (or turnover) requirements. This is standard practice across all betting platforms.

Let's walk through an example:
Say you deposit ৳1,000 and receive ৳1,000 as a 100% bonus. If the wagering requirement is 5x, you need to place a total of ৳1,000 × 5 = ৳5,000 in bets on the bonus amount alone.

Which bets count:
— Sports Betting: Bets placed at odds of 1.70 or higher generally count at 100%.
— Casino & slots: typically counts in full.
— Lottery: varies by game — terms are stated in the offer conditions.

Validity: Wagering requirements must be completed within 30 days of receiving the bonus, or the bonus will be forfeited. You can track your current wagering progress under the "Bonus" section of your account.

Enabling Two-Factor Authentication (2FA) on deshi game significantly improves your account security. Even if someone gets hold of your password, they won't be able to log in without the OTP.

Steps to activate:
1. Log in to your account.
2. Click on your profile in the top right corner → look for "Security Settings" or "Security".
3. Toggle on "Two-Step Verification" or "Two-Factor Authentication".
4. A verification OTP will be sent to your registered mobile number — enter it to proceed.
5. All done. From now on, an OTP will be sent to your mobile every time you log in.

Important: When you log in from a new device, deshi game automatically triggers OTP verification — this is a built-in security feature. If you enable 2FA separately, OTP will be required at every login, not just on new devices.

If your mobile number changes, contact support@deshigame.net to update your 2FA details.